By Digitivy Technology Solutions

Agentic AI for IT Firms that Win

Customer success and GTM-focused AI automation, purpose-built for IT services firms, SaaS companies, and AI ventures. Powered by AWS. Neutral on LLMs. Native to Salesforce.

☁️
🤖
📊
⚡ AI Agent
AWS Hosted
LLM Neutral
Salesforce Native
IT Services Firms◆ SaaS Companies◆ AI Ventures◆ Agentic AI Automation◆ Customer Success Automation◆ GTM Intelligence◆ Salesforce Integration◆ AWS Native Deployment◆ LLM Agnostic◆ IT Services Firms◆ SaaS Companies◆ AI Ventures◆ Agentic AI Automation◆ Customer Success Automation◆ GTM Intelligence◆ Salesforce Integration◆ AWS Native Deployment◆ LLM Agnostic◆
Why Automaty.ai

Operators building for Operators

Automaty.ai was built by the team at Digitivy Technology Solutions — people who have operated IT services firms and scaled AI ventures from the inside.

We understand the GTM motion, the customer lifecycle complexity, and the operational pressure unique to your industry. Our agentic AI solutions are purpose-engineered for how IT services firms, SaaS companies, and AI ventures actually sell, onboard, and retain customers.

🎯
Operator Expertise
Built by leaders who have run IT services firms and launched AI ventures — we know your industry deeply.
🤝
GTM-First Design
Every agent and workflow is tied to revenue outcomes: pipeline, onboarding, retention, and expansion.
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AWS-Powered
Enterprise-grade infrastructure on AWS ensures security, scale, and reliability your clients demand.
🔓
Model Freedom
Use GPT-4, Claude, Gemini, or any major commercial LLM. We're neutral — you choose what fits.
What We Deliver

Agentic Solutions
That Drive Revenue

End-to-end AI automation designed around the workflows that matter most — from first touch to retained customer.

01
Customer Success Automation
Proactive AI agents that monitor health scores, trigger intervention workflows, and surface renewal risk — automatically. Reduce churn before it happens.
Churn PreventionHealth ScoringAuto-QBRs
02
GTM & Pipeline Intelligence
Intelligent agents that accelerate your go-to-market — from ICP enrichment to outbound sequencing to deal intelligence — all orchestrated within Salesforce.
Lead ScoringOutbound AIDeal Coaching
03
Technical Support Automation
AI agents that triage, route, and resolve support tickets autonomously — handling Tier 1 & Tier 2 issues end-to-end, escalating intelligently, and learning from every interaction to continuously improve resolution rates.
Auto-TriageTier 1 & 2 DeflectionSmart Escalation
04
Onboarding & Delivery Ops
Streamline client onboarding with AI-driven project kickoff, documentation generation, milestone tracking, and stakeholder communication automation.
Time-to-ValueAuto-DocsCSAT Lift
05
AI Strategy & Roadmapping
Leverage our experience scaling AI ventures to build a winning automation roadmap — from use case prioritization to business case development and board-level framing.
AdvisoryROI ModelingWorkshops
06
Managed Agent Operations
We don't just build and leave. Automaty.ai offers ongoing agent monitoring, optimization, and iteration — keeping your AI automations performing as your business evolves.
Agent OpsMonitoringContinuous Tuning
Our Platform

Built on Best-in-Class Infrastructure

Every Automaty.ai solution is architected on AWS for enterprise security and scale, integrates natively with Salesforce, and remains fully agnostic to the LLM powering your agents.

Amazon Web Services (AWS)
All solutions deployed and hosted on AWS. Leverages Bedrock, Lambda, S3, and enterprise security controls for compliant, scalable deployments.
Salesforce Platform
Native CRM integration for CS and GTM workflows.
LLM Neutral
OpenAI / GPT-4
Supported commercial model. You choose.
LLM Neutral
Anthropic Claude
Supported commercial model. You choose.
LLM Neutral
Google Gemini
Supported commercial model. You choose.
Enterprise Integrations
Slack, HubSpot, Jira, ServiceNow & more.
Who We Serve

Built for Three Types
of Ambitious Organizations

🏢
IT Services Firms
Managed service providers, technology consultancies, and IT outsourcing firms looking to embed AI into their customer operations and GTM without building from scratch.
  • Reduce manual CSM overhead
  • Improve client NPS & retention rates
  • Accelerate sales cycles with AI-assisted prospecting
  • Automate client onboarding & QBRs
📦
SaaS Companies
Product-led and sales-led SaaS businesses that need to scale customer success, reduce churn, and accelerate GTM without proportionally scaling headcount.
  • Automate trial-to-paid conversion workflows
  • Proactive churn detection & intervention
  • AI-driven expansion and upsell signals
  • Streamline renewal & QBR processes
🚀
AI Ventures
Early and growth-stage AI companies that need to move fast on customer success and GTM operations before they can build internal systems at scale.
  • Stand up CS & GTM automation rapidly
  • Scale revenue operations without headcount
  • Leverage Salesforce infrastructure intelligently
  • Tap into operator-level AI expertise
Get in Touch

Let's Build Your
AI Automation
Advantage

Tell us about your business and automation goals. Our team — operators who've been in your seat — will respond within one business day.

Company Digitivy Technology Solutions, Inc.
Product Automaty.ai
Focus IT Services Firms, SaaS & AI Ventures
Request a Discovery Call
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Automaty.ai — by Digitivy Technology Solutions